Privacy Policy — BodyBlitz Fitness

Last updated: 22 August 2026

BodyBlitz Fitness (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our gym, use our website, sign up for membership, contact us, or otherwise interact with BodyBlitz Fitness.

1. Who We Are

BodyBlitz Fitness is the data controller responsible for your personal information.

Business name: BodyBlitz Fitness
Address: Unit J, Hobson Industrial Estate, NE16 6EA
Email: bodyblitzfitnessinfo@gmail.com
Telephone: 01207 272288

If you have any questions about how we use your information, please contact us using the details above.

2. Information We Collect

Depending on how you interact with us, we may collect:

• Your name

• Date of birth

• Address

• Email address

• Telephone/mobile number

• Emergency contact details

• Membership and booking information

• Payment and billing information

• Records of your visits and use of our facilities

• Fitness goals and preferences

• Information you provide to us about injuries, medical conditions, physical limitations or other health matters relevant to your use of our services

• Communications between you and BodyBlitz Fitness

• Photographs or video footage where applicable, including CCTV footage

• Website usage information, such as IP address, browser type and information collected through cookies

You should only provide health or medical information that is relevant to your participation in our services.

3. How We Use Your Information

We may use your personal information to:

• Set up and administer your gym membership

• Process payments and manage billing

• Provide access to our facilities and services

• Manage classes, sessions and bookings

• Contact you about your membership or bookings

• Provide customer support

• Understand your fitness requirements and help provide appropriate services

• Maintain records relating to your membership

• Manage emergencies and protect the health and safety of members and staff

• Prevent and investigate fraud, misuse or unlawful activity

• Operate and improve our website, facilities and services

• Send marketing communications where we have a lawful basis to do so and, where required, your consent

• Comply with our legal and regulatory obligations

4. Health Information

Some information relating to your health may constitute special category personal data under UK data protection law.

Where we collect health information, such as information about injuries, medical conditions or physical limitations, we will only collect and use it where necessary and where an appropriate legal condition under applicable data protection law applies.

We will take reasonable steps to keep this information secure and limit access to people who genuinely need it.

5. Legal Basis for Processing

We will only process your personal information where we have a lawful basis to do so.

Depending on the circumstances, this may include:

• Contract: where processing is necessary to provide your membership or services to you.

• Legal obligation: where we are required to process information to comply with the law.

• Legitimate interests: where processing is necessary for legitimate business purposes, provided those interests do not override your rights and interests.

• Consent: where you have given us permission to use your information for a particular purpose.

Where we rely on consent, you can withdraw that consent at any time.

6. Marketing

We may contact you with information about BodyBlitz Fitness, including membership offers, promotions, events, classes or other services.

Where applicable, we will obtain your consent before sending direct marketing communications where consent is legally required.

You can unsubscribe from marketing communications at any time by following the unsubscribe instructions in the message or contacting us directly.

Unsubscribing from marketing will not affect essential communications relating to your membership, payments, bookings or safety.

7. Cookies and Website Information

Our website may use cookies and similar technologies to help it function, understand how visitors use the website and improve your experience.

Some cookies may be necessary for the website to operate, while others may require your consent depending on their purpose.

You can manage cookies through your browser and, where applicable, through our website's cookie settings.

8. CCTV and Security

For the safety and security of our members, staff and premises, we may operate CCTV cameras within and around our facilities.

CCTV may be used to:

• Protect members, staff and visitors

• Prevent and investigate crime

• Protect our property

• Investigate accidents or incidents

• Support our health and safety responsibilities

CCTV will not normally be installed in areas where you would reasonably expect privacy, such as changing rooms or toilets.

CCTV footage will only be retained for as long as reasonably necessary, subject to any legal, insurance or investigative requirements.

9. Who We Share Information With

We do not sell your personal information.

We may share information with trusted third parties where necessary to operate our business or provide services to you. These may include:

• Payment processors and banks

• Membership or gym management software providers

• IT, website and hosting providers

• Professional advisers such as accountants, insurers or legal advisers

• Emergency services or healthcare professionals where appropriate

• Law enforcement, courts or government authorities where legally required

• Other service providers acting on our behalf

Where we use third-party service providers to process personal information, we take reasonable steps to ensure appropriate confidentiality and security arrangements are in place.

10. International Transfers

Some of our service providers may process personal information outside the United Kingdom.

Where personal information is transferred outside the UK, we will take appropriate steps to ensure that the transfer is lawful and that your information receives an appropriate level of protection.

11. How Long We Keep Your Information

We will keep personal information only for as long as reasonably necessary for the purposes for which it was collected, including to meet legal, accounting, insurance and reporting requirements.

When information is no longer required, we will securely delete it or anonymise it where appropriate.

Different types of information may therefore be retained for different periods.

12. How We Protect Your Information

We take reasonable technical and organisational measures to protect personal information against:

• Unauthorised access

• Loss or theft

• Accidental destruction

• Unauthorised alteration

• Unlawful processing

• Unauthorised disclosure

However, no method of storing or transmitting information over the internet can be guaranteed to be completely secure.

13. Your Data Protection Rights

Under UK data protection law, you may have rights including:

• The right to be informed about how your information is used

• The right to access the personal information we hold about you

• The right to request correction of inaccurate or incomplete information

• The right to request deletion of your information in certain circumstances

• The right to request restriction of processing in certain circumstances

• The right to object to certain processing, including direct marketing

• The right to data portability in certain circumstances

• The right to withdraw consent where we rely on consent

These rights are subject to certain legal exceptions and conditions.

To exercise a right, please contact us using the details below.

We may need to verify your identity before responding to a request.

14. Complaints

If you have concerns about how BodyBlitz Fitness handles your personal information, please contact us first so that we can try to resolve the issue.

You also have the right to complain to the UK's data protection regulator, the Information Commissioner's Office (ICO).

15. Children's Privacy

Our services may have minimum age requirements. Where we provide services to anyone under the age of 18, we will handle their personal information in accordance with applicable UK data protection requirements and any consent requirements that apply.

We do not knowingly collect personal information from children where we are not permitted to do so.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements or the way we process personal information.

The latest version will be made available on our website and will show the date it was last updated.

17. Contact Us

If you have questions about this Privacy Policy, want to exercise your data protection rights, or have concerns about how we handle your information, please contact:

BodyBlitz Fitness
Unit J, Hobson Industrial Estate
NE16 6EA
Email: bodyblitzfitnessinfo@gmail.com
Telephone: 01207 272288